Specialist (Billing/Support/Helpdesk)

от 1 200 бел. руб. до вычета НДФЛ

ООО Суппорт Чейн 

Немига, Минск, проспект Победителей, 106

Вакансия в архиве

Работодатель, вероятно, уже нашел нужного кандидата и больше не принимает отклики на эту вакансию

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Требуемый опыт работы: 1–3 года

Полная занятость, сменный график

Who are we?

Support Chain

Support Chain provides best of breed, fully branded technical support and solutions for web hosting companies world wide. We started this company with one goal in mind: to provide reliable hosting solutions paired with excellent customer service. We've enjoyed much growth over the years, but the goal has never changed. With twelve years of experience and over 2 million websites under our belts, our staff is well trained in providing customers with the outstanding service and solutions.

Due to our extensive growth in the region, Support Chain is seeking dedicated and motivated employees looking for a career in customer service and / or billing support.

Job description

● Delight the customer with billing assistance to inquiries via email.

● Quote prices for services, upgrades, downgrades, etc.

● Review incoming orders to ensure service is delivered promptly.

● Check orders that have been flagged for review for possible activation.

● Process account terminations and refunds, where applicable.

What are we looking for ?

● Excellent English language skills

● Outstanding customer service skills and a dedication to the customer service experience

● Experience with documenting procedures

Our future team members are:

● Able to anticipate customer needs while being positive and solution oriented

● Advanced English language users in speech and writing

● Always ready to lend a helping hand and pass their knowledge as they grow with the company

Bonus points are awarded for:

● IT literacy

● Webhosting knowledge

● Linux / Windows knowledge

● Experience with documenting procedures

Please submit your application in English language.

What we offer

- Strong internal training for all positions

- Fast promotional path defined with clear guidelines and goals

- Great, relaxed office atmosphere

Salary is based upon experience and level of expertise

If you enjoy working hard and constantly pushing the envelope of what can be achieved, Support Chain is the place for you!

Ключевые навыки

Английский языкДеловое общениеДеловая коммуникацияИнформационные технологии

Адрес

Немига, Минск, проспект Победителей, 106
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Вакансия опубликована 28 апреля 2019 в Минске

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